We are so transparent, you build the quote.
Every price we charge is on this page. Use the builder for an itemised monthly and first-year cost, then email it to yourself or to us.
1Choose your phone system
2What $99 a year gets you
- One Canadian local number with 911 registration
- Calls ring up to 4 phones at once, or up to 8 in order
- Voicemail to email
- Business hours and holiday routing
- A simple "press 1, press 2" menu
- Spam and anonymous call blocking
- Setup and number porting included
2How many people need a phone?
Everyone who makes or takes calls, on a desk phone, app or Teams.
Only 1 to 3 people? , it is far cheaper.
3Pick your edition
4Calls at the same time
We suggest one per two users: 8 calls. You pay for this, not per user.
3Pick your on-site system
We suggest: Grandstream UCM6301. One-time hardware, no per-user licences.
5Numbers
Your first local number is included. Extra numbers are monthly add-ons.
6Talk time per user
Minutes per person per month, in and out, to estimate calling. Typical office: 300 to 600.
6Pay-per-use add-ons
Only billed when used, at carrier rates. Tick what you want switched on.
7Extras
8Setup
9Phones, headsets and gear (optional)
The apps are free, so this is optional. Yealink, Grandstream, Poly and Jabra at Canadian retail prices, configured for you. Shipping is added automatically.
No products for this brand in this list.
Desk phones 19 options
Cordless and Wi-Fi phones 7 options
Conference phones 5 options
Video phones 2 options
Headsets 6 options
Adapters 3 options
Your Pacific VoIP price
Every price on this site is real. CAD, before GST/PST/HST. Competitor prices are published list prices (checked October 2026), per user per month with calling included; they exclude setup and phones, as does our monthly figure.
What teams like yours usually pay
Just a number
Plus calls at 3.0¢/min forwarded. Nothing else.
A business number that rings up to 8 cell phones, with voicemail to email. No hardware.
Price Essentials5 users
About $228 a month all in, 8 simultaneous calls
Up to about 8 people. Apps, desk phones, a menu and voicemail to email.
Price it my way15 users
About $330 a month all in, 8 simultaneous calls
Queues, call recording and reports. The sweet spot for most offices.
Price it my way40 users
About $1,259 a month all in, 24 simultaneous calls
Contact centre features, a toll-free line and AI transcripts.
Price it my wayEvery plan, side by side
No asterisks, no "contact sales". Here is exactly what each plan does.
| Feature | Essentials | 3CX Basic | 3CX Pro | 3CX Pro + AI | On-site system |
|---|---|---|---|---|---|
| Price | $99/year | from $111/mo | from $129/mo | from $163/mo | from $400 once |
| Best for | Solo pros and small teams on cell phones | Small offices | Most businesses | Busy front lines | Owning your hardware |
| Canadian local number with 911 | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ring your cell phones | ✓ up to 4 at once, 8 in order | ✓ | ✓ | ✓ | ✓ |
| Voicemail to email | ✓ | ✓ | ✓ | ✓ | ✓ |
| Business hours and holiday routing | ✓ | ✓ | ✓ | ✓ | ✓ |
| "Press 1 for sales" phone menu | ✓ | ✓ | ✓ | ✓ | ✓ |
| Spam and anonymous call blocking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Business texting (SMS) | ✓ | ✓ | ✓ | ✓ | Ask us |
| Call recording | ✓ per minute | – | ✓ | ✓ | ✓ |
| Voicemail transcription | ✓ | ✓ | ✓ | ✓ | ✓ |
| Desk phones and extensions | – | ✓ unlimited | ✓ unlimited | ✓ unlimited | ✓ |
| Mobile and desktop app with your business caller ID | – | ✓ | ✓ | ✓ | Some plans |
| Video calls | – | ✓ | ✓ | ✓ | ✓ |
| Call queues and live wallboard | – | – | ✓ | ✓ | ✓ |
| Microsoft 365, Teams and CRM integration | – | – | ✓ | ✓ | Ask us |
| 3CX AI transcripts, summaries and sentiment | – | – | – | ✓ | – |
| AI Call Desk add-on (every call ticketed) | – | ✓ | ✓ | ✓ | ✓ |
| Managed support | Email support included | Optional | Optional | Optional | Optional |
| Setup and number porting | Included | From $742 | From $742 | From $742 | From $742 |
| Price it | Price it | Price it | Price it | Price it |
Every price, in one table
Canadian dollars, before tax. Desk phone prices are on the phones page.
| Item | Price (CAD) |
|---|---|
| 3CX Basic licence, 8 simultaneous calls | $684.24 / year |
| 3CX Pro licence, 8 / 16 / 32 simultaneous calls | $901 / $1,813 / $2,771 per year |
| 3CX Pro + AI licence, 8 / 16 / 32 simultaneous calls | $1,311 / $2,498 / $3,695 per year |
| Private Canadian hosting, up to 8 / 24 / 64 calls | $54.09 / $82.50 / $145.76 per month |
| Managed support, whole system | $60.00 per month |
| Local number with 911 registration | $5.46 per month |
| Toll-free number | $3.15 per month + 5.67¢/min |
| Virtual fax line | $4.18 per month + 6.09¢/min |
| Outbound calls in Canada | 1.09¢ per minute |
| Outbound calls to the US | 2.10¢ per minute |
| Inbound calls to local numbers | 1.89¢ per minute |
| Business texting | 1.58¢ per message |
| AI transcription | 10.50¢ per minute |
| Essentials plan (number, forwarding, voicemail to email) | $99 per year |
| Forwarded calls on Essentials | 2.98¢ per minute |
| AI Call Desk (every call analysed and ticketed) | $49 per month + 10.50¢/min |
| Shipping, tracked across Canada | $24.95 first item + $4.95 each extra (max $149) |
| On-site phone systems (Grandstream UCM) | from $400 one time |
| Number porting | Free with setup |
| Standard setup (remote, call flow design, porting) | $742.50 |
| Advanced setup (on-site install, complex or multi-site) | $1,492.50 |
3CX licence and hosting by size
| Simultaneous calls | Basic / yr | Pro / yr | Pro + AI / yr | Hosting / mo |
|---|---|---|---|---|
| 8 | $684 | $901 | $1,311 | $54.09 |
| 16 | $1,368 | $1,813 | $2,498 | $82.50 |
| 24 | $1,699 | $2,258 | $3,079 | $82.50 |
| 32 | $2,087 | $2,771 | $3,695 | $145.76 |
| 48 | $3,079 | $4,105 | $5,132 | $145.76 |
| 64 | $4,162 | $5,542 | $6,649 | $145.76 |
| 96 | $6,158 | $8,211 | $9,853 | $365.75 |
| 128 | $8,473 | $11,290 | $13,548 | $365.75 |
Pricing questions
Are there any hidden fees?
No. Everything is in the builder and the rate card: licence, hosting, support, numbers, minutes and setup. Taxes are extra.
Why is the licence yearly?
3CX licences are sold annually. We show it monthly in the builder so you can compare with per-user plans.
Can I pay monthly?
Hosting, support, numbers and calls are billed monthly. The licence is billed once a year.
What if I add staff?
Add as many extensions as you like. You only move up a tier if you need more simultaneous calls.
Do prices include tax?
No. Prices are in Canadian dollars before GST, PST or HST.
Send us your quote
Click "Email me this quote" in the builder and it lands here. Add your details and we will confirm it within one business hour.
Phone fact, sort of: Canadian carriers, Canadian servers, and a polite "sorry" in our hold message, as tradition requires.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.