Phones for clinics that never miss a patient
Morning rush, referral faxes, after-hours calls. A clinic phone system has to keep the front desk sane and patients happy.
Common problems we fix
Patients get a busy signal at 8:30 am
A queue holds callers in order and offers a callback, so the first-thing-in-the-morning rush gets answered.
Referral faxes pile up on a machine
Virtual fax sends every fax to a shared mailbox as a PDF.
After-hours calls go nowhere
Hours-based routing plays your closure message, gives the on-call option and takes a voicemail that lands in email.
An example setup
A four-dentist clinic
- Press 1: book or change an appointment (front desk queue)
- Press 2: billing and insurance
- Fax line: referrals land in the clinic inbox
- Closed: message with emergency instructions and voicemail to email
What we usually recommend
3CX Pro, 8 simultaneous calls, one local number, one fax line, T46U at reception and T33G in operatories.
For about 8 users, that comes to roughly $248 a month ($31.03 per user) including licence, Canadian hosting, managed support, a number and calling. Setup from $742.
Questions from medical & dental clinics
Is VoIP OK for patient privacy?
Your system is hosted in Canada, and recordings and voicemail stay in Canada. Turn recording off for clinical lines if your college requires it.
Can patients text the clinic?
Yes, business texting works on most local numbers for confirmations and quick questions.
How long does it take to switch?
About two weeks from approval to go-live, mostly waiting for your numbers to port. Your phones keep working the whole time.
Is there a contract?
The 3CX licence is billed yearly. There is no multi-year contract, and your numbers are always yours.
Built from these services
Each one can be added on its own.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Phone fact, sort of: Voicemail to email means you can ignore messages from your inbox instead of your desk. Progress.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.