A toll-free number that rings anywhere
Let customers in every province call you free. Toll-free numbers ring into your phone system like any other line, with their own greeting, menu and hours.
Toll-free numbers still build trust, especially for service lines, crisis lines, order desks and businesses that sell across Canada. Callers pay nothing and you pay a small per-minute rate.
Your toll-free number can point to a queue, a menu, a single person or a mobile phone, and you can change that anytime. We can also port an existing toll-free number from Bell, TELUS or Rogers.
What is included
- New 800, 833, 844, 855, 866, 877 and 888 numbers
- Canada and US calling coverage
- Port your existing toll-free number
- Its own greeting, menu, hours and queue
- Call reports so you can see call volume by hour
- Vanity numbers when available
An example
A BC non-profit support line
- 1-8xx line answered by volunteers in a queue
- Press 1 for English, 2 for Punjabi, each to its own team
- After 9 pm: calls go to the on-call coordinator for that night
- Every call logged with a transcript emailed to the manager
What it costs
A toll-free number is $3.15 a month, plus about 5.67 cents a minute for calls from Canada.
Toll-free numbers: common questions
How much does a toll-free number cost in Canada?
With us, $3.15 a month plus about 5.7 cents a minute. Big carriers often charge several times that per minute.
Can people text a toll-free number?
Toll-free texting is possible in Canada but needs extra registration. Ask us and we will tell you if your number qualifies.
Can I keep my existing 1-800 number?
Yes. Toll-free numbers can be ported. It usually takes two to four weeks.
Works well with
Most clients combine a few of these.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.