Look like a big company from the job site
You are on a roof, not at a desk. Calls follow you to your phone with the business number, customers get a professional menu, and nights go to whoever is on call.
Common problems we fix
Customers call your personal cell
The app rings your mobile with the company number and greeting.
No one answers during the day
Calls ring the office first, then the foreman, then voicemail to email.
Emergency calls after hours
An on-call rotation sends urgent calls to the tech on duty.
An example setup
A plumbing and heating company
- Press 1: book service, Press 2: emergency
- Emergency goes to the on-call tech of the week
- Techs text customers "on my way" from the business number
- Office sees every call in one log
What we usually recommend
3CX Basic or Pro, 8 simultaneous calls, local number, texting.
For about 8 users, that comes to roughly $248 a month ($31.03 per user) including licence, Canadian hosting, managed support, a number and calling. Setup from $742.
Questions from construction & trades
Does the app work on job sites with poor coverage?
It works on any data connection. If data is weak, calls can fall back to your regular mobile number.
How long does it take to switch?
About two weeks from approval to go-live, mostly waiting for your numbers to port. Your phones keep working the whole time.
Is there a contract?
The 3CX licence is billed yearly. There is no multi-year contract, and your numbers are always yours.
Can staff use their mobiles?
Yes. The free 3CX app puts the business line on iPhone and Android, so staff never have to give out a personal number.
Built from these services
Each one can be added on its own.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Phone fact, sort of: Canadian carriers, Canadian servers, and a polite "sorry" in our hold message, as tradition requires.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.