Faxes land in your inbox. No machine required.
Clinics, pharmacies, law firms and governments still fax. You do not have to keep a fax machine and a copper line to receive them.
Virtual fax turns your fax number into an email address. Incoming faxes arrive as PDFs in an inbox or shared mailbox. To send, you email a PDF and it goes out as a fax. Your existing fax number can be ported, so nobody needs to update anything.
If you have a multifunction printer or a medical device that must fax, we can connect it with a small adapter instead.
What is included
- Keep or port your existing fax number
- Incoming faxes as PDF to one or more email addresses
- Send faxes by email
- Adapter option for printers and devices that must fax
- Fax logs for auditing
- Canadian hosting for faxed documents
An example
A Richmond dental clinic
- Referral faxes from specialists arrive as PDFs in the front desk mailbox
- Lab results go to a second address for the hygienists
- Outgoing referrals sent from email in seconds
- The old fax machine is gone, and so is the copper line
What it costs
A virtual fax line is $4.18 a month, plus about 6.1 cents a fax minute.
Virtual fax: common questions
Is virtual fax secure for health records?
Faxes are transmitted over the phone network as usual and then delivered to your email. We recommend a secure mailbox and Canadian hosting, which we provide.
Can I keep my fax number?
Yes, fax numbers port just like voice numbers.
Works well with
Most clients combine a few of these.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.