Business phones that just work, coast to coast.
Hosted 3CX phone systems, local and toll-free numbers, fax, Teams calling and installation, for teams of 2 to 250. Canadian hosting, honest pricing from about $26 per user, and real people who pick up. Yes, in 2026.
- Proudly Canadian
- Canadian carriers & servers
- Every price published
- Keep your numbers
- No long contracts
Get your price today
Tell us your team size. A real person replies within one business hour.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Everything your phones need, from one Canadian team
Pick one service or let us run the lot. Most clients start with a hosted phone system and their existing numbers, then add the extras as they need them.
Hosted phone system
Your own cloud PBX on 3CX
Learn moreAI Call Desk & ticketing
Every call analysed and turned into a ticket
Learn moreBusiness phone numbers
Local numbers in every Canadian city
Learn moreNumber porting
Keep your numbers, switch with no downtime
Learn moreSIP trunks
Connect your existing PBX to cheap Canadian calling
Learn moreOn-site phone systems
Grandstream UCM and Yeastar, no per-user fees
Learn moreToll-free numbers
1-800, 833, 844, 855, 866, 877, 888
Learn moreVirtual fax
Fax to email, no fax machine
Learn moreFrom first call to go-live in about two weeks
No sales pressure, no jargon, and no week where your phones do not work. Here is exactly what happens.
A friendly first call
Fifteen minutes. We ask how calls flow today and what bugs you. You get a written, all-in price the same day.
Your call flow, on paper
We draw your menu, ring groups and after-hours rules, and you approve it. No jargon.
Test drive on a temporary number
Your system is built in a Canadian data centre. Staff install the app and try it before anything changes.
Go-live, early morning
Your numbers port over. Certified local installers set up desk phones and we test every line.
One simple bill, one phone number for help
Need a new user or holiday hours? Call or email and it is done, usually the same day.
See how other teams set up their calls
Every business is different. These example setups show what is possible, and we design yours with you on day two.
A Lower Mainland community non-profit
- Greeting in English, then "for Punjabi, press 9"
- Crisis option rotates every day to that day's on-call volunteer
- After hours: voicemail is transcribed and emailed to the coordinator
- Monthly report of call volume for funders
A 40-truck carrier
- Press 1: dispatch queue with three dispatchers
- Press 2: safety and compliance, Press 3: accounting
- Nights: the on-call dispatcher of the week, on the app
- Every dispatch call recorded and searchable by load number
A four-dentist clinic
- Morning rush: callers queue and can press 1 for a callback
- Referral faxes arrive as PDFs in the front desk inbox
- Reception phone shows which operatory lines are busy
- Closed: emergency instructions, then voicemail to email
Build your own quote, see every dollar
We are so transparent you can price your whole phone system yourself, right here. Real prices, itemised, in Canadian dollars. Move the slider, pick your options and email yourself the quote. No sign-up, no sales call.
1Choose your phone system
2How many people need a phone?
Everyone who makes or takes calls, on a desk phone, app or Teams.
2How much do you talk?
Total minutes a month on your business line. A busy solo business: 200 to 600. Up to 4 cell phones can ring at once, or up to 8 in order.
3Pick your edition
4Calls at the same time
We suggest one per two users: 8 calls. You pay for this, not per user.
3Pick your on-site system
We suggest: Grandstream UCM6301. One-time hardware, no per-user licences.
5Numbers
Your first local number is included in Essentials.
6Talk time per user
Minutes per person per month, in and out. Typical office: 300 to 600.
7Extras
8Setup
9Phones, headsets and gear (optional)
The apps are free, so this is optional. Canadian retail prices, configured for you. Shipping is added automatically. Fun fact: a real handset is the only way left to hang up on someone with feeling.
Desk phones 25 options
Cordless and Wi-Fi phones 7 options
Conference phones 5 options
Video phones 2 options
Headsets 7 options
Adapters and paging 5 options
Network (PoE switches) 2 options
Your Pacific VoIP price
Every price on this site is real. CAD, before GST/PST/HST. 3CX licence billed yearly and shown monthly. Calling is estimated from your talk time; you pay for what you use. Shipping is a tracked-courier estimate.
Just a number
About $17 a month with 300 minutes of calls
A business number that rings up to 8 cell phones, with voicemail to email. No hardware.
Price Essentials5 users
About $228 a month all in, 8 simultaneous calls
Up to about 8 people. Apps, desk phones, a menu and voicemail to email.
Price it my way15 users
About $330 a month all in, 8 simultaneous calls
Queues, call recording and reports. The sweet spot for most offices.
Price it my way40 users
About $1,259 a month all in, 24 simultaneous calls
Contact centre features, a toll-free line and AI transcripts.
Price it my wayEvery plan, side by side
No asterisks, no "contact sales". Here is exactly what each plan does.
| Feature | Essentials | 3CX Basic | 3CX Pro | 3CX Pro + AI | On-site system |
|---|---|---|---|---|---|
| Price | $99/year | from $111/mo | from $129/mo | from $163/mo | from $400 once |
| Best for | Solo pros and small teams on cell phones | Small offices | Most businesses | Busy front lines | Owning your hardware |
| Canadian local number with 911 | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ring your cell phones | ✓ up to 4 at once, 8 in order | ✓ | ✓ | ✓ | ✓ |
| Voicemail to email | ✓ | ✓ | ✓ | ✓ | ✓ |
| Business hours and holiday routing | ✓ | ✓ | ✓ | ✓ | ✓ |
| "Press 1 for sales" phone menu | ✓ | ✓ | ✓ | ✓ | ✓ |
| Spam and anonymous call blocking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Business texting (SMS) | ✓ | ✓ | ✓ | ✓ | Ask us |
| Call recording | ✓ per minute | – | ✓ | ✓ | ✓ |
| Voicemail transcription | ✓ | ✓ | ✓ | ✓ | ✓ |
| Desk phones and extensions | – | ✓ unlimited | ✓ unlimited | ✓ unlimited | ✓ |
| Mobile and desktop app with your business caller ID | – | ✓ | ✓ | ✓ | Some plans |
| Video calls | – | ✓ | ✓ | ✓ | ✓ |
| Call queues and live wallboard | – | – | ✓ | ✓ | ✓ |
| Microsoft 365, Teams and CRM integration | – | – | ✓ | ✓ | Ask us |
| 3CX AI transcripts, summaries and sentiment | – | – | – | ✓ | – |
| AI Call Desk add-on (every call ticketed) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Managed support | Email support included | Optional | Optional | Optional | Optional |
| Setup and number porting | Included | From $742 | From $742 | From $742 | From $742 |
| Price it | Price it | Price it | Price it | Price it |
Built around how your industry takes calls
Clinics need fax and queues. Dispatch needs 24/7 routing. Non-profits need volunteers who change daily. We have set up all of it.
Medical & dental clinics
Front desk, fax and after-hours
Learn moreLaw firms
Confidential, professional, recorded
Learn moreReal estate
Agents on the go, leads that never drop
Learn moreTrucking & dispatch
Recorded dispatch and 24/7 routing
Learn moreRestaurants
Take-out lines that never ring out
Learn moreRetail stores
Multi-store calling made simple
Learn moreNon-profits & crisis lines
Volunteer rotations, multilingual menus
Learn moreConstruction & trades
Office, site and on-call in one system
Learn moreProperty management & strata
Tenant lines and 24/7 emergencies
Learn moreHotels & hospitality
Front desk, rooms and reservations
Learn moreWe do not just install phones. We make them useful.
Anyone can sell you a phone line. We turn your calls into information: every call recorded, transcribed, summarised and filed as a ticket, so your team knows exactly what every customer asked for.
Example data. Sensitive details are scrubbed by AI before a ticket is saved.
- Every call analysed by AI: who called, why, how urgent, how they felt
- Clean tickets, per client: sorted, assigned and searchable
- Sanitised automatically: card numbers and other sensitive bits are removed
- Everything recorded: settle "but I said..." in seconds
- Works on every plan, even the $99 Essentials plan
Engineers and installers, not a call centre
Our team includes people trained at UBC and BCIT, including a professional engineer (P.Eng) and an applied science technologist (AScT), with more than 18 years of hands-on network and telecom work across BC.
That background shows up in the details: proper network checks before install, clean call flows and systems that are documented, backed up and monitored.
Pacific VoIP does not provide engineering services or professional engineering sign-off. Credentials describe our team's training and experience only.
Serving 55 cities across Canada
Remote setup anywhere in Canada, with certified local installers for on-site work in every city below.
British Columbia 25 cities
Alberta 5 cities
Manitoba 1 city
Ontario 12 cities
Quebec 4 cities
Nova Scotia 1 city
Prince Edward Island 1 city
New Brunswick 2 cities
Newfoundland and Labrador 1 city
Yukon 1 city
Proudly part of the VancouverCabling.ca group of companies. The same team that cables offices, high-rises and data rooms across BC now looks after your phones. One group, one number to call, from the wire in the wall to the call in your ear.
Visit VancouverCabling.caStraight answers
What is VoIP?
VoIP (voice over internet protocol) means your business phone calls travel over the internet instead of the old wire in the wall. You keep your numbers, your phones work anywhere, and it usually costs much less. New to all this? Read VoIP 101.
What is the cheapest plan?
Essentials: a Canadian business number that rings up to 8 cell phones, with voicemail to email, for $99 a year plus pay-as-you-go calls.
Can I still slam the phone down?
Yes. Order a desk phone with a real handset. Hanging up with feeling is fully supported and, frankly, encouraged.
How much does Pacific VoIP cost?
For a 10-person office on 3CX Pro, about $262 a month all in, or $26.17 per user. Use the solutions builder for your exact price.
Can I keep my phone numbers?
Yes. We port numbers from TELUS, Bell, Rogers, Shaw, Videotron, SaskTel, Eastlink and others. Porting is included with setup.
Do you serve my city?
We serve businesses across Canada, with certified local installers in the 55 cities on our coverage page and remote setup everywhere else.
Is there a contract?
The 3CX licence is billed yearly. After that, there is no long-term contract and you can leave with your numbers.
Who is Pacific VoIP?
Pacific VoIP is part of the VancouverCabling.ca group of companies, focused only on business phone systems for Canadian organisations.
Does 911 work?
Yes. Every number we provide has a registered 911 address. VoIP 911 has some limits compared with landlines; read our VoIP 911 guide.
Do I need new phones?
No. Staff can use the free 3CX app on mobiles and computers. Desk phones are optional, and we can often reuse yours.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.