Dispatch that is answered day and night
Drivers, brokers and shippers call around the clock. Route them to the right dispatcher, record every call and keep the night shift covered.
Common problems we fix
Night calls reach a dispatcher's personal cell
A rotating on-call schedule rings the right person each night from the business number.
Disputes over what was said
Recordings and AI transcripts settle pickup and rate disputes quickly.
Drivers who prefer Punjabi or Hindi
A language menu routes them to a dispatcher who speaks their language.
An example setup
A 40-truck carrier in Surrey
- Press 1: dispatch queue, Press 2: safety, Press 3: accounting
- Punjabi option to Punjabi-speaking dispatchers
- Night: calls to the on-call dispatcher of the week
- All dispatch calls recorded and transcribed
What we usually recommend
3CX Pro or AI, 8 to 16 simultaneous calls, toll-free number for drivers, recording.
For about 12 users, that comes to roughly $309 a month ($25.78 per user) including licence, Canadian hosting, managed support, a number and calling. Setup from $742.
Questions from trucking & dispatch
Can dispatchers work from home at night?
Yes, with the app or a desk phone at home.
Do drivers need anything?
No. Drivers just call the number as usual.
How long does it take to switch?
About two weeks from approval to go-live, mostly waiting for your numbers to port. Your phones keep working the whole time.
Is there a contract?
The 3CX licence is billed yearly. There is no multi-year contract, and your numbers are always yours.
Built from these services
Each one can be added on its own.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.