Real phone calls inside Microsoft Teams
Your team already lives in Teams. We connect it to your phone system so staff can call customers from the same app, and keep desk phones for people who still want them.
Microsoft Teams Phone plus a Microsoft calling plan can add up per user, per month. 3CX integrates with Microsoft 365 and Teams, so you can sync your users and presence, and still route calls through a phone system that costs a fraction of that.
Reception keeps a proper desk phone and console, sales can use the 3CX app, and office staff click to call in Teams. Everyone shares the same numbers, menus and queues.
What is included
- Microsoft 365 user and contact sync
- Teams presence and calling integration
- Same numbers, menus and queues as the rest of the office
- Desk phones and apps for staff who prefer them
- Call recording and reports across everyone
- Setup and Microsoft 365 configuration done for you
An example
A 30-person Vancouver tech company
- Developers take calls in Teams
- Sales use the 3CX app with CRM click-to-call
- Reception has a T46U desk phone with the busy lamp field
- One bill, one number plan, no per-user calling plans
What it costs
Use the builder: the phone system is priced by simultaneous calls, not by Teams user.
Microsoft Teams calling: common questions
Do I need a Teams Phone licence?
It depends on how you want to integrate. We will look at your Microsoft 365 plan and recommend the cheapest setup that does what you need.
Can I keep desk phones and use Teams?
Yes. Mixing desk phones, the 3CX app and Teams is common.
Works well with
Most clients combine a few of these.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.