Never miss a take-out order
Friday at 6 pm, the phone rings non-stop. Ring several phones at once, play your hours to people who just want to know when you open, and route catering calls to the manager.
Common problems we fix
Callers just want your hours
"Press 1 for hours and address" answers the most common question without anyone picking up.
Busy signal during the rush
Calls queue for a few seconds and ring every phone in the kitchen and at the host stand.
Several locations, one website number
A menu lets callers choose a location, or route by the number they dialled.
An example setup
A two-location restaurant group
- Press 1: hours and location
- Press 2: take-out, rings the host stand and kitchen
- Press 3: catering, to the manager's mobile
- Holiday hours pre-scheduled for long weekends
What we usually recommend
3CX Basic or Pro, 8 simultaneous calls, one number per location, cordless phones.
For about 6 users, that comes to roughly $235 a month ($39.14 per user) including licence, Canadian hosting, managed support, a number and calling. Setup from $742.
Questions from restaurants
Can I use cordless phones in the kitchen?
Yes, DECT cordless phones work well in kitchens and on patios.
How long does it take to switch?
About two weeks from approval to go-live, mostly waiting for your numbers to port. Your phones keep working the whole time.
Is there a contract?
The 3CX licence is billed yearly. There is no multi-year contract, and your numbers are always yours.
Can staff use their mobiles?
Yes. The free 3CX app puts the business line on iPhone and Android, so staff never have to give out a personal number.
Built from these services
Each one can be added on its own.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Phone fact, sort of: AI Call Desk reads every call so you do not have to decipher a voicemail recorded on a highway.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.