Every lead answered, even from the car
Agents are never at a desk. Route calls to their mobiles through the app, keep the brokerage number on every call, and never lose a lead when an agent leaves.
Common problems we fix
Leads go to agents' personal cells
The app keeps calls and texts on brokerage numbers, so they stay with the brokerage.
Sign calls go unanswered
Unanswered sign calls roll to the next agent or the duty desk.
No idea which listing made the phone ring
A separate tracking number per campaign or listing shows where calls come from.
An example setup
A 25-agent brokerage
- Main line to the front desk or duty agent
- Each agent has a direct number on the app
- Sign numbers roll to the next agent after 20 seconds
- Texts from buyers go to the agent's app
What we usually recommend
3CX Pro, 16 simultaneous calls, local numbers per agent, business texting.
For about 25 users, that comes to roughly $467 a month ($18.67 per user) including licence, Canadian hosting, managed support, a number and calling. Setup from $742.
Questions from real estate
Do agents need desk phones?
Usually not. Most agents use the app. Keep a couple of desk phones for the front desk.
How long does it take to switch?
About two weeks from approval to go-live, mostly waiting for your numbers to port. Your phones keep working the whole time.
Is there a contract?
The 3CX licence is billed yearly. There is no multi-year contract, and your numbers are always yours.
Can staff use their mobiles?
Yes. The free 3CX app puts the business line on iPhone and Android, so staff never have to give out a personal number.
Built from these services
Each one can be added on its own.
Build your own quote, right here, right now
Most phone companies make you "call for pricing". We publish every price we charge. Pick your team size, features and phones in our solutions builder and see your exact monthly cost, one-time cost and first-year total in about 60 seconds. No sign-up, no sales call, no surprises.
Phone fact, sort of: The cord on a desk phone is the original "do not disturb". It only reaches so far from the desk.
Canadian from the number to the server
Your calls, your data and your bill stay Canadian. That is not a marketing line, it is how we built the service.
Why it matters- Canadian phone numbersLocal numbers in every province and territory we serve, plus toll-free.
- Canadian carriers onlyYour calls go over Canadian-owned carrier networks. We do not use US phone carriers.
- Canadian serversYour phone system, recordings and voicemail live in a Canadian data centre.
- Canadian privacy lawYour data is handled under PIPEDA, not foreign rules.
- Canadian team and installersReal people in BC, and certified local installers in 55 Canadian cities.
- Canadian dollarsEvery price in CAD. No exchange-rate surprises on your bill.
Ready for phones that just work?
Build your quote online in 60 seconds, or get a clear, all-in Canadian price in one short call. No contracts, no surprise fees, and we handle the move from your old provider.
- Call 778-826-0464, weekdays 8 to 6 Pacific
- Email info@pacificvoip.ca
- Start a live chat with our team
Get a free quote
Tell us a little about your team. A real person replies within one business hour.